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H3art 2 Hearts Care Services Policies Tampa H3art 2 Heart

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H3art 2 Hearts Care Services Policies Tampa H3art 2 Heart

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Policy

Our Policies

At H3art 2 Hearts , we are committed to maintaining the highest standards of service across all our offerings. Our policies are designed to ensure a seamless, safe, and professional experience for all our clients. Below are the key policies for our Live Scan, CPR Training, and Personal Support Services.

Live Scan Fingerprinting Policies

Confidentiality and Privacy:

  • We strictly adhere to privacy laws and regulations to protect your personal information.
  • All data collected during the fingerprinting process is encrypted and securely transmitted to the appropriate authorities.
  • Personal information is not shared with third parties without your explicit consent, except as required by law.

Accuracy and Compliance:

  • Our technicians are trained to ensure accurate fingerprint capture and submission.
  • We comply with all federal, state, and local regulations regarding live scan fingerprinting.
  • Any issues with fingerprint submissions will be promptly addressed, and re-scans will be offered if necessary.

Appointment and Cancellation:

  • Appointments are recommended to ensure timely service.
  • Cancellations or rescheduling should be made at least 24 hours in advance to avoid any fees.

CPR Training Policies

Certification and Curriculum:

  • Our courses follow the latest guidelines and standards set by recognized certifying bodies such as the American Heart Association.
  • Participants who successfully complete the training will receive certification valid for two years (or as specified by the certifying body).

Safety and Conduct:

  • All training sessions are conducted in a safe and professional environment.
  • Participants are expected to adhere to the instructions provided by the trainers and to engage respectfully with fellow trainees.
  • Any safety concerns during the training should be immediately reported to the instructor.

Cancellation and Refunds:

  • Course fees are refundable if cancellation is made at least 48 hours before the scheduled class.
  • No refunds will be issued for cancellations made less than 48 hours before the class or for no-shows.
  • Rescheduling is allowed up to 24 hours before the class without any additional fees.

Personal Support Services Policies

Confidentiality and Respect:

  • We respect the privacy and dignity of all our clients and handle all personal information with the utmost confidentiality.
  • Our support staff are trained to provide compassionate and professional assistance tailored to individual needs.

Quality and Reliability:

  • We are committed to delivering high-quality support services that meet the specific requirements of our clients.
  • Our staff undergo continuous training to stay updated with best practices and standards in personal support.

Scheduling and Availability:

  • Services are provided based on scheduled appointments to ensure that each client receives the attention they deserve.
  • We request that any changes to scheduled appointments be communicated at least 24 hours in advance.

Feedback and Complaints:

  • We value feedback from our clients and encourage open communication to improve our services.
  • Any complaints or concerns will be addressed promptly and professionally.

Contact Us

For any questions or more information about our policies, please feel free to contact us at 1-844-H2H-2026 We are here to assist you and ensure that your experience with H3art 2 Hearts is positive and satisfactory.

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